Frequently Asked Questions

Find answers to common questions about our products and services

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. All transactions are encrypted and secure.

How long does shipping take?

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery (2-3 business days).

What is your return policy?

We offer a 30-day return policy for most items. Products must be unused and in their original packaging. Please contact our customer service team to initiate a return.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping times and costs vary by location. You can see the exact shipping cost at checkout.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

Can I cancel or modify my order?

Orders can be cancelled or modified within 24 hours of placement. After that, the order may have already been processed. Please contact us as soon as possible if you need to make changes.

Are your products covered by warranty?

Most of our products come with a manufacturer's warranty. The warranty period varies by product. Check the product description for specific warranty information.

How do I contact customer support?

You can reach our customer support team via email at hello@agorabuildertemplate.com or by phone at +1 (555) 123-4567. We're available Monday-Friday, 9am-6pm EST.

Still have questions?

Can't find the answer you're looking for? Our customer support team is here to help.